Senior Project Manager
In the 20 years that Heather Haugland has been with the McDowell Group, she has served in a wide variety of roles: project manager, analyst, editor, survey designer, facilitator, and presenter, among others. While she has experience in a range of industries including seafood, oil and gas, mining, transportation, and social services, she has focused primarily on education, tourism, and maritime over the last decade.
Heather has managed dozens of projects related to Alaska’s postsecondary education system, including recent and current student surveys, student retention studies, high school graduate surveys, student loan surveys, and an inventory and analysis of Alaska’s postsecondary access programs. She is currently working on regional action plans to increase educational attainment in Southeast and Interior Alaska.
Heather is considered one of Alaska’s leading tourism industry analysts, having worked on a wide array of projects for the State of Alaska, large and small communities, and private sector clients. She has managed visitor research projects involving tens of thousands of visitor surveys, using both online and intercept methodologies.
Heather graduated from Harvard University with an honors degree in English. She completed subsequent training and coursework in facilitation and market research. Heather was named a “Top 40 Under 40” by the Alaska Journal of Commerce in 2007. Heather served as co-chair of the Alaska Business Forum, an event series at the Seattle Chamber of Commerce, from 2016 to 2018. She has been working out of the firm’s Bellingham office since 2010.